Enterprise mobility management

Enterprise mobility management: A comprehensive guide

Enterprise mobility management is encompassing people, process, and technology to enable security and allow the user to access smartphones or tablets. As most workers bring wireless devices to seek support for the access of these devices in the workplace, EMM provides tools for employees to perform enterprise-related tasks on mobile devices. The main goal of EMM is to find availability of the mobile device to integrate with work process and support workers when they access these devices at work.

EMM is typically a combination of mobile device management (MDM), mobile application management (MAM), mobile information management (MIM), identify and access control, and BYOD (Bring your own device).

What is enterprise mobility management

 

  • MDM is one whole solution that connects diverse operating systems and devices. It has changed its way of standalone product category by adopting policy management like device implementation, data erase and other feature required for EMM suites.
  • Mobile application management is a much-needed solution for enterprise as it protects the corporate data and encourages the user to be productive.
  • Mobile content management secures the enterprise content outside the firewall and manage the enterprise content in repositories and protect the document management.
  • Identify and access management protects the organization’s critical systems by providing access control that offers great user experience and IT control.
  • BYOD or bring your own device enables the employees to bring devices to the enterprise to access privileged company information and applications.

MDM

  • MDM is about controlling and securing the devices. It creates an agent which acts as a demon and controls the enterprise policies. For accessing the native platform, the MDM vendors may have to be preconfigured devices via OEM.
  • It is a platform dependent lifecycle management that is facilitated to offer inventory management, device positioning, and control for troubleshooting, repositioning, remote viewing and remote wipe. Now many MDM are upgraded to manage the personal computers and workstations.
  • MDM is mainly suitable for controlling the complete device which may not be suitable for BYOD and B2C in which the employees bring devices for corporate work.
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    mobile device management solutions for ios

     

    BYOD

    • Bring your own device (BYOD) provides a container approach where all enterprise applications can work. But transitioning out of the container will become a problem since polices does not allow the user to access both spaces of the device at the same time.
    • The BYOD facilitates to create applications that support multiple device platforms of which are enterprise approved. BYOD is current trend that gets popular among enterprises, but when compared with the multiple vendors in MDM, BYOD is still an emerging technology.
    What is BYOD and why is it important?

    MCM

    • Mobile content management (MCM) or mobile information management (MIM) is moreover, a locker where the enterprise can save their secure and sensitive information. Irrespective to MDM, MAM or BYOD, the main concern of the enterprise or the end user is to secure their sensitive data.
    • MCM is featured with data wipe which acts as per the enterprise polices, user authentication, data security, secured data transaction, data modification deduct, version update and the connection between the device and server. It supports in android and iOS application development services.
    Rethinking the content management system for mobile

     

    MAM

    MAM is the glue between MDM and BYOD strategies. It is used to control the life cycle of the mobile application. It suits into the enterprise MAC (manage access control), unlike MDM which is preferably used for B2E, the MAM can support B2C, B2E, and B2B companies. When the MAM has to provide a solution at an application level, it still offers the configuration management at each enterprise level by providing integrity to the app specific data and security.

    Mobile Application Management vendors

    Functions of EMM

    The enterprise mobility management is a bridge between mobile device and enterprise infrastructure.

    1. It configures devices, manage updates and assists in device upgrade.
    2. The EMM can analyze the inventories, settings, substantiate the compliance with enterprise polices and assets.
    3. It protects the enterprise against data loss, theft and other events by adding controls for data encryption, device lockdown, application pairing, control for shared devices and data access rights.
    4.It assist IT departments to fix the mobile device problems through inventory, remote actions and analytics.

    What enterprise should look for in EMM?

    Geo and location based security

    Permitting or disallowing the application according to user location is an appreciable feature where the enterprise can find the employee location on field operations.

    Push notifications:

    Dashboard or portals to offer push notifications on version update, policy update, configuration update, and security update when the application is not connected to the server.

    Data security

    1. The protection policies should be configured to secure the sensitive information.
    2. Data at rest should be in encrypted mode that can be accessed through dynamic encryption key.
    3. Ability to disable all data sharing applications like third party apps, email, messenger, camera, Bluetooth, and etc…
    4. Configuration certificates are to be detected as per the time to live certificates.
    5. It should offer data security on the transport layer with encrypted data communication besides SSL offerings.
    6. It should have secured transport layer by applying asymmetric encryption key algorithms.

    APP deployment

    To B2B and B2E, the applications are offered via enterprise app stores. Being a part of EMM, the enterprise application store should construct the processes such as app validation, Certification and provisioning to authenticate the users on allowed devices.

    Device authentication

    The app store which is been developed for EMM solution should assure the access of certified applications on authorised devices, this rule is not applicable for public app store.

    User authorization

    The access of applications and usage is done on the basis of enterprise registration, place, and predefined policies. .

    Version control management

    1. The app version update should be done according to device OS compatibility check.

    2. Disabling the access from mandatory update to address security flaws.

    Statistics or reports

    Real-time customized analytics for assisting the enterprise to revise and plan their mobile strategies. Separate reports for the usage of android applications.

    APP deployment

    To B2B and B2E, the applications are offered via enterprise app stores. Being a part of EMM, the enterprise application store should construct the processes such as app validation, Certification and provisioning to authenticate the users on allowed devices.

    Dashboard

  • Login or role-based management for web console operations.
  • Constructing policies at application and enterprise level dynamically.
  • Generate reports and statistics on predefined or customized values.
  • Access to block or unblock, deregister, data wipe, future update, version update via web console at the device, app level or user level.
  • Simple yet effective user interface to offer several support activities.
  • Policy management

    1. Policies can be varying or static but, it will be applied at user level, device or app level management based on several conditions.
    2. App policies should be applied to certified OEM devices.
    3. Remove or backlist the malware installation or access on any device.
    4. Stop the jailbreak or rooting of devices which are owned by enterprises.
    5. Accept the app access only during working hours.
    6. Opt for selective data wipe for multiple users accessing same device.
    7. Initiate full data wipe when blacklisted or removed device or user is deducted.
    8. Selective Blocking of particular app version during security flaw or when bug arises.
    9. Push notification should be selectively sent to privilege customer first.
    10. Restrict the number of login attempts and stop the user from accessing the application when attempt exceeds.
    11. Restrict the number of login attempts and stop the user from accessing the application when attempt exceeds.
    12. Disable the application access if the device is working in offline mode for number of days.

    Distant data wipe

    If the devices have been stolen or lost or get blacklisted by the enterprise refined policies, the data wipe should be enabled at container level or application level and it should be supported in offline mode.

    Some of the types of data wipe which is preferable for MDM/MAM/BYOD according to the enterprise needs.

    Device reset – MDM

    Removes all downloadable applications, personal data settings, and changes that user has made after the device purchase or resetting the device to new handset state.

    Enterprise device data erasure – BYOD/ MDM

    Erases the enterprise email account, corporate contacts, profiles, and policy settings.

    The data wipe option should not affect the other applications such as mail accounts, common applications, media files or self-downloaded data.

    Container data wipe – MAM/BYOD

    Enterprise applications which have been installed with secured data will be permanently removed along with the sensitive information.

    The option can be used for complete or partial data erasure where the partial erasure can be enabled at the profile level or user personal level data segmenting on the device.

    APP deployment

    To B2B and B2E, the applications are offered via enterprise app stores. Being a part of EMM, the enterprise application store should construct the processes such as app validation, Certification and provisioning to authenticate the users on allowed devices.

    Selective applications wipe – MAM

    Removing the application from the device along with app data, settings, and data configurations for that particular app only

    Solution integration

    Once features of the EMM solution has been evaluated, the next problem is deploying or integration to enable the solution to adapt with the needs of enterprise.

    The factors such as need for code repacking model, finding whether the solution differs in each platform and version upgrade of enterprise applications and device vendor should be considered

    Why use EMM

    The need for security increases when the mobile end points store more applications and critical data. An EMM designed with security in mind will protect the end users against threats. Industries believe that the mobile end points are the most vulnerable devices which lead to financial disruptions, operational interruptions, lawsuits and irreversible damages. Mobile devices are numerous and varied, the enterprise mobility solution should manage the mix of devices, operating systems, risk profiles, ownership models (corporate model, personally enabled) and bring your own device (BYOD). To leverage the workforce mobilization, the enterprise should come across short-term management solutions and adopt a long-term, absolute enterprise mobility management solution to meet the challenges that lies around the corner.

    Advantages of EMM

  • Simple yet cost-effective: EMM reduces cost and controls multiple mobile devices and app life cycle across the third-party or custom application and enterprise devices. With the implementation of MDM, MAM, and IAM in the cloud-hosted environment as premise deployment options.
  • The unified end point: The user can access the corporate data in multiple end points. As the growth of smartphones and tablets draws a line between desktop and mobile devices and the expected rise of wearables and internet of things into the enterprise, scalability is the main requirement for the future focused EMM solution.
  • Best user experience: With enterprise mobility, the user can experience privacy, compliance requirements, improved productivity, instant app navigation and increased productivity.
  • Malleable deployment: Enterprise mobility management adapts with constantly changing needs of the enterprise. An effective EMM provides malleable deployment in premise, cloud, and the mixed environment. It bridges the gap between complexity, security and cost scenarios.
  • BYOD enhances the business productivity and improves the access of personal device. It minimizes the enterprise device cost and mange all devices as a whole.
  • MCM provides secured content protection, manual or automatic data synchronization, and suitable for the B2E enterprise.
  • MAM offers application-level management, it is a mobile combative solution and it does not require any IT rule update. It perfectly sticks between MDM and BYOD applications.
  • Conclusion

    There are multiple vendors offering hundreds of applications to manage millions of mobile users in the enterprise. All mobile applications are loaded with more public or private applications. However, one solution should fit all the mobile devices and should satisfy the needs of the enterprise.

    Nestweaver technology services is one of the leading service providers for enterprise technologies. We had developed many world-class technology products for enterprises or individuals. We leverage our talents to offer enterprise mobility solutions that support multiple mobile end points from single enterprise web console. Our solutions will enable your employees to work anywhere, anytime or on any device.

    We offer security in every solution to make sure your corporate data is completely secured and therefore, no data leakage. Our enterprise solution is platform independent and sustains during version update or enterprise application update. Our systematic approach follows two methods to deploy enterprise mobility management through on-premise deployment and Hosted on secured cloud data centre.

    Approaches we follow in EMM

    1. Device centric approach
    2. Containerization with SDK
    3. Virtual streaming
    4. Containerization without SDK
    5. Network based

     

    If you would like to find out more about how we can help you, Kindly drop us an email to [email protected]. We will be Happy to assist you.

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